Kalung Batu Permata Amethyst

📦 Shipping Policy

1. Shipping Providers
We utilize JNE for all our deliveries. Other options available are mentioned in the list.

2. Shipping Locations
We ship your package from our warehouse located in Kemang 15, Jl. Kemang Raya, RT.13/RW.1, Bangka, Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12730.

3. Shipping Charges
Shipping charges depend on customer's choice either One-Day service or Regular.

4. Processing Time
Orders are typically processed within one business days.

5. Delivery Time
JABODETABEK Region : 1 - 2 business days (JNE / Sicepat)

Standard Shipping : 2 - 4 business days. (JNE / Sicepat in Indonesia)

Worldwide : 5 - 8 business days (DHL)

6. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.


🔄 Return & Exchange Policy

1. Return Eligibility
Items must be returned in their original condition, unworn, unaltered, and unwashed, with tags attached, within 14 days of receipt.

2. Return Process
To initiate a return or exchange, please contact our Customer Service at mail@praijing.com or +62896-0445-8560, quoting your order number.

3. Refunds
Once we receive your returned item, please allow 2 business days for processing. Refunds will be issued to the original method of payment.

4. Return Shipping Cost
Customers are responsible for return shipping costs unless the item is defective or an error has occurred when fulfilling the order.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact Customer Service at mail@praijing.com or +62896-0445-8560.

6. Final Sale Items
All items marked as "Final Sale" are non-refundable and cannot be returned or exchanged.